Last Updated – August 6, 2026
These Robinhood Platinum Card Rewards Program Rules (the “Rules”) are the agreement between you and the administrator of the Platinum Card Rewards Program (“Rewards Program”), Robinhood Credit, Inc. (“Robinhood,” “we,” “us,” “our”). In these Rules, “you” and “your” mean the primary cardholder on a Robinhood Platinum Credit Card Account issued by Coastal Community Bank (“Account”), and “Card” means a Robinhood Platinum Credit Card, and “Authorized User” means someone authorized by you to access and use your Account. “App” means the Robinhood Banking mobile application. These Rules explain how you can earn rewards points (“Points”) on eligible purchases. You agree that use of your Account or any feature of this Rewards Program indicates your acceptance of these Rules. Concurrently with accepting these Rules, as a condition of your receipt of the Card you have also agreed to the Robinhood Platinum Visa® Cardholder Agreement with Coastal Community Bank (the “Cardholder Agreement”). Certain terms of the Cardholder Agreement are expressly incorporated in these Rules by reference as provided below.
In the event of a conflict between these Rules and any other agreements between you and Robinhood, Robinhood Markets, Inc., Robinhood Financial LLC, Robinhood Securities, LLC, Robinhood Crypto, LLC, Robinhood Derivatives, LLC, Robinhood Asset Management, LLC, Robinhood Gold, LLC, and/or Robinhood Money, LLC, including any customer or account agreements and any other agreements that govern your use of software, products, goods, services, content, tools, and information provided by such Robinhood entities, these Rules will govern with respect to the subject matter hereof unless expressly stated otherwise.
THESE RULES PROVIDE THAT, WITH LIMITED EXCEPTIONS, ANY AND ALL DISPUTES ARISING OUT OF OR IN ANY WAY RELATED TO THESE RULES, THE REWARDS PROGRAM, OR YOUR ACCOUNT WILL BE RESOLVED FINALLY AND EXCLUSIVELY ON AN INDIVIDUAL BASIS (NOT ON A CLASS BASIS) AND BY BINDING ARBITRATION.
We may make changes to the Rewards Program, including termination of the Rewards Program, and we may change these Rules at any time, without notice, to the extent permitted by applicable law. For example, Robinhood may:
Future availability of certain aspects of the Rewards Program, including specific Rewards Merchants (defined below) and redemption options, is not guaranteed.
Robinhood will provide you at least 45 days notice in advance if we terminate the Rewards Program. You will have 45 days from the date of the notice to redeem Points. Unless otherwise required by law, Points that are not redeemed within that 45-day period will be forfeited.1
Robinhood is not responsible for any aspects of the products and services offered by third parties, including Rewards Merchants (defined below).
In connection with this Rewards Program, Robinhood may use your information as described in our Privacy Policy and, to the extent applicable, Coastal Community Bank’s Privacy Policy.
1 New York residents will have 90 days from the date of the notice to redeem their Points or else forfeit them. A “New York resident” is defined as a Platinum Card cardholder with a New York billing address.
To be eligible to participate in the Rewards Program, your Account must be open and in “good standing,” which means that your Account must not be restricted or past due.
You will earn one (1) Point for each dollar of spend on an “Eligible Purchase” posted to your Account. An “Eligible Purchase” is a purchase made with a Card for goods and services minus returns and other credits.
An Eligible Purchase does not include the following:
A purchase that is made in foreign currency and converted to US Dollars will be an Eligible Purchase so long as it is not otherwise excluded.
The list of Eligible Purchases and exclusions is determined by Robinhood in its sole discretion and is subject to change at any time without notice, to the extent permitted by applicable law.
Eligible Purchases can be made by the primary cardholder and any Authorized User on an Account. Authorized Users will not have their own Point balances. Any Points earned by an Authorized User will be applied to the primary cardholder’s Point balance. You can check your Point balance at any time using the App. Robinhood is not responsible for any disputes you may have with any Authorized Users about the Rewards Program.
You have no property rights or other legal interest in Points. Points are not transferable or assignable to other Robinhood cardholders or by operation of law, such as by inheritance, in bankruptcy or in connection with a divorce, and Points may not be sold. Points have no cash value until you redeem them in accordance with these Rules.
We may offer you the opportunity to earn additional Points on Eligible Purchases in certain categories, as set forth below (each, an “Additional Points Category,” and collectively, “Additional Points Categories”). We determine whether an Eligible Purchase falls within an Additional Points Category using the merchant category code (“MCC”), which is assigned to a merchant based on the products and services the merchant primarily sells. Robinhood does not control the assignment of MCCs and is not responsible for the MCCs used by merchants.
We group certain MCCs into Additional Points Categories. A purchase with a merchant will not earn additional points if the merchant’s MCC is not included in an Additional Points Category. For example, if you make a purchase at a restaurant located inside a retail store, the purchase will not qualify for the dining category and you will not earn 5X Points if the transaction is processed under a retail MCC instead of a restaurant MCC.
Purchases made using mobile or wireless payment methods may not earn additional points depending on how the transaction is processed. You may not receive additional points if we receive inaccurate information or are otherwise unable to identify your purchase as eligible for an Additional Points Category.
Robinhood, in its sole discretion, has the right to determine eligibility for Additional Points Categories.
You will earn five (5) Points for each dollar on up to $50,000 of Eligible Purchases posted to your Account per calendar year made in the dining category. Once you reach the $50,000 cap, any additional Eligible Purchases in the dining category posted to your Account will earn one (1) Point for each dollar.
You will earn Points for each dollar of Eligible Purchases made through the Robinhood Travel Portal posted to your Account as follows:
You will be eligible to redeem Points you earned during a billing cycle only if we receive the required minimum payment amount on your Account (the “Minimum Payment”) for that billing cycle by the payment due date shown on your billing statement. We reserve the right to suspend your ability to redeem Points earned during a billing cycle if you fail to make a timely Minimum Payment for that billing cycle, even if it results in a negative Point balance. We also reserve the right to suspend your ability to redeem Points until you pay the amounts due on your Account.
To redeem Points, you must have downloaded and installed the latest version of the App on your mobile device. Visit the “Rewards” section in the App to see a current list of available redemption options. Any redemption options available to you will be shown in the App. You or an Authorized User with full access may redeem Points unless otherwise noted. Authorized Users with limited access are not eligible to redeem Points. The value of Points varies according to how you choose to redeem them. You may not redeem Points if the redemption will create a credit balance on your Account.
Robinhood does not operate or control third-party partner programs or their terms and conditions that apply to your redemption. You are responsible for understanding all terms and conditions before redeeming Points.
Unless otherwise noted, all redemptions are final and cannot be reversed.
To be eligible to redeem Points for cash back (USD), you must have an open Robinhood Financial Brokerage Account. Cash back will be transferred to your Robinhood Financial Brokerage Account. If you choose this redemption option, the value of Points will be $.01 per point.
You may use Points to make purchases directly through the Robinhood Travel Portal. Purchases outside of the Robinhood Travel Portal or with a third-party seller or third-party travel website are not eligible for this redemption option. If you choose this redemption option, the value of Points will be $.01 per point. If the Points you used do not cover the cost of your entire purchase, the difference will be charged to your Account. If the purchase you made using Points is refunded, you will receive a credit to your Account to reflect the refund.
Travel merchants are subject to change at any time without notice. The Robinhood Travel Portal is administered by Duffel Technology Ltd. By using the Robinhood Travel Portal to make purchases and/or redeem Points, you agree to the Duffel Terms of Use, which will be made available to you.
You can use Points to purchase eligible products and services directly from third-party merchants or service providers (each a “Rewards Merchant”). If you choose this redemption option, the value of Points may be less than $.01 per Point.
You may enroll in Pay with Points at a Rewards Merchant through the process of registering with the Rewards Merchant. You may be automatically enrolled in Pay with Points at a Rewards Merchant if you add (or have previously added) your Card information to the account that you have with the Rewards Merchant. By registering with a Rewards Merchant, you authorize Robinhood to share information about your Account, including your Point balance, with the Rewards Merchant for purposes of operating the Rewards Program. You may un-enroll from Pay with Points at any time through the Rewards Merchant.
When you use Pay with Points, we will deduct the Points you redeem from your Point balance at the time you make the purchase. If the Points you used do not cover the cost of your entire purchase, you may pay the difference with an alternative payment method, subject to any terms and conditions imposed by the Rewards Merchant. If any portion of a purchase towards which you used Pay with Points is refunded, the Points will be returned to your Point balance.
Any purchase made using Pay with Points is subject to the terms of your Cardholder Agreement and the Rewards Merchant’s terms and conditions, including the Rewards Merchant’s return and refund policy as applicable. Rewards Merchants, eligible products or services, and point redemption values and/or amounts are subject to change at any time, without notice, subject to applicable law. Rewards Merchants are disclosed in the App.
You can redeem Points at participating gas stations. You will receive $0.50 off the price per gallon, up to 20 gallons per transaction, for 1,450 points – a maximum value of $10 per redemption.
When you use your Card at the pump of a participating gas station, you will be offered the option to redeem Points if you have at least 1,450 Points available to redeem. If you choose to redeem the Points, the price per gallon displayed at the pump will be reduced by $0.50. The bottom of your receipt will disclose the fact that you redeemed Points and the amount you saved on the transaction by doing so.
Participating gas stations are subject to change without notice. See the App for the most current list of participating gas stations.
Points may be used to purchase virtual gift cards from a variety of merchants through Robinhood’s rewards portal in the App. If you choose this redemption option, the value of Points will be $.01 per Point. Gift cards have no cash value and cannot be exchanged for cash. Each gift card may have specific terms, conditions or restrictions that apply. Retailers choose whether to accept gift cards. Robinhood is not responsible for replacing lost or stolen gift cards. Gift card merchants are disclosed in the App and subject to change at any time without notice.
You may redeem Points for a statement credit on your Account. If you choose this redemption option, the value of Points is less than $.01 per Point. Your statement credit generally will post to your Account within two business days of redemption; however, we may deduct the Points from your Point balance immediately. The statement credit may post to your Account in a different billing cycle than when you completed the redemption depending on when we process the credit. Statement credits may not be used to pay the Minimum Payment on your Account. Please remember to pay the Minimum Payment by the payment due date shown on your billing statement. If you are enrolled in automatic payments, a statement credit will not reduce or adjust your prescheduled automatic payment amount. Statement credits are not redeemable for cash and have no cash value.
You may use Points to purchase certain items that are not eligible for other redemption options, such as metal card upgrades, gold bars, Robinhood swag, and airport lounge passes. The items available for this redemption option may vary and are subject to change at any time, without notice. All sales are final.
This section explains how Points you have already earned or received may be lost, suspended, or restricted.
Robinhood reserves the right to remove Points from your Point balance if we determine that those Points were earned on an ineligible purchase, even if it results in a negative Point balance.
When you return a purchase that earned Points, your Point balance will be reduced in the amount of the credit to your Account created by the return.
If we or you cancel your Account for any reason other than inactivity, you will no longer be able to earn or redeem Points and you will forfeit any accumulated Points immediately, to the extent permitted by law. However, if we close your Account due to inactivity, you will have 30 days to redeem Points before they are forfeited.2
2 New York residents will have 90 days from the date of the notice of closure to redeem Points, unless their Account is closed for fraud, misuse, abuse or violation of account terms (in which case they will forfeit any accumulated Points at the time of closure).
Robinhood may suspend your ability to earn Points, redeem Points, and/or or use any features of the Rewards Program for any reason, at any time, including in the following circumstances:
Robinhood may also restrict the number of Points you may earn, or eliminate your ability to earn Points on Eligible Purchases entirely, if it determines, in its sole discretion, that you or an Authorized User are using a Card for purposes that violate your Cardholder Agreement, these Rules, or any other applicable terms, including using the Card for business or commercial purposes rather than for personal, family, or household purposes. We may apply restrictions to all future transactions on your Account or on a limited basis (such as only to certain categories of transactions), and we may apply restrictions on a temporary or permanent basis. Robinhood will notify you if and when you are subject to a restriction pursuant to these Rules if required by applicable law.
Robinhood reserves the right to take any of the following actions if it determines in its sole judgement that you or an Authorized User engaged in fraud, misuse, abuse, or gaming in connection with earning or using Points or that you may attempt to do so:
Examples of fraud, misuse, abuse, or gaming include but are not limited to:
Lost Points will not be reinstated unless Robinhood determines, in its sole discretion, that it has made an error.
If you have a negative Point balance, any Points you subsequently earn will be applied first to reduce the negative balance. You will not be able to use Points until your Point balance becomes positive.
Points you earn will not expire.
The Arbitration Agreement contained in the Cardholder Agreement is incorporated into these Rules by reference except as expressly amended by these Rules and applies to any claim, dispute, or controversy arising out of or relating to the Rewards Program, these Rules, any rewards, offers, redemptions, accruals, forfeitures, or your use of the Card or Account in connection with the Rewards Program (each, a “Rewards Claim”). For purposes of the Arbitration Agreement, a Rewards Claim is a “Claim” subject to arbitration on the terms set forth in the Cardholder Agreement, including its provisions concerning the Federal Arbitration Act, class-action waiver, delegation of arbitrability, arbitration administrator, procedures, and opt-out rights. You may review the Cardholder Agreement, including the Arbitration Agreement, in the App. If there is any conflict between these Rules and the Arbitration Agreement in the Cardholder Agreement, the Arbitration Agreement in the Cardholder Agreement controls with respect to the resolution of any Rewards Claim except as expressly provided below.
Notwithstanding the above, the following revisions to the Arbitration Agreement in the Cardholder Agreement shall be deemed made for purposes of applying the Arbitration Agreement to these Rules:
Delegation of Authority: Except as otherwise required by applicable law, the arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the formation, existence, validity, enforceability, applicability, interpretation, scope, or waiver of this Arbitration Agreement, including, without limitation, any dispute regarding: (a) whether a particular Claim is subject to arbitration; (b) whether any party may enforce this Arbitration Agreement; (c) whether this Arbitration Agreement applies to a particular person or entity, including any parent, subsidiary, affiliate, successor, assignee, agent, employee, officer, director, or alleged third-party beneficiary; and (d) whether all or any part of this Arbitration Agreement is valid or enforceable.
Any dispute regarding whether any Claim is subject to arbitration, and/or the scope, applicability, interpretation, validity, or enforceability of the Arbitration Agreement under these Rules, shall be resolved in accordance with the “Delegation of Arbitrability” provision in the paragraph immediately above.
Except as provided in the “Delegation of Arbitrability” provision above, a court with jurisdiction may enforce this Arbitration Agreement, including by compelling arbitration or staying litigation. The arbitrator shall decide all disputes concerning the formation, existence, validity, enforceability, applicability, interpretation, or scope of this Arbitration Agreement.
Except as provided in the Arbitration Agreement, these Rules are governed by applicable federal law and, to the extent state law applies and is not preempted by federal law, the laws of the State of California, without regard to its conflicts-of-law principles. Nothing in this provision is intended to limit the application of any nonwaivable law that applies to your participation in the Rewards Program.
You represent and warrant to us that: (1) you have the legal right and authority to enter into these Rules; (2) these Rules form a binding legal obligation on your behalf; (3) you have the legal right and authority to perform your obligations under these Rules and to grant the rights and licenses described in these Rules; and (4) your use of and access to the Rewards Program and your Account, will comply with all applicable laws, rules, and regulations and will not cause us to violate any applicable laws, rules, or regulations.
The Rewards Program provides certain benefits made available by third parties. Because we have no control over third-party products or services, we are not responsible for the availability or condition of those products and services and do not endorse and are not responsible or liable for any content, advertising, services, products, or other materials on or available from such third parties. We make no representations regarding such third-party products or services. Your use of such third-party products and services is subject to the terms and policies of the applicable third parties and not these Rules. YOUR ACQUISITION AND USE OF THIRD-PARTY PRODUCTS OR SERVICES IS AT YOUR OWN RISK.
WE MAKE NO REPRESENTATIONS OR WARRANTIES WHATSOEVER WITH RESPECT TO THE REWARDS PROGRAM, YOUR CARD OR ACCOUNT, OR ANY PRODUCT OR SERVICE PROMOTED THROUGH THE REWARDS PROGRAM. THE REWARDS PROGRAM IS PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. WE CANNOT AND DO NOT REPRESENT THAT ALL BENEFITS OFFERED BY PARTICIPATING PARTNERS WILL BE AVAILABLE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, ARISING BY STATUTE, CUSTOM OR COURSE OF DEALING, COURSE OF PERFORMANCE OR IN ANY OTHER WAY, INCLUDING THE IMPLIED WARRANTIES OF TITLE, NON–INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE MAKE NO REPRESENTATIONS OR WARRANTIES AS TO THE ACCURACY, CORRECTNESS, RELIABILITY, COMPLETENESS OR USEFULNESS OF ANY PRODUCTS OR SERVICES OFFERED BY THIRD PARTIES.
Nothing in these Rules will affect any statutory rights to which you may be entitled as a consumer to the extent your ability to alter or waive such rights by contract is limited by applicable law. Specifically, you acknowledge that you may have or may in the future have claims against us which you do not know or suspect to exist in your favor when you agreed to these Rules and which if known, might materially affect your consent to these Rules. You expressly waive all rights you may have under Section 1542 of the California Civil Code, which states:
“A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASING PARTY.”
IF THIS CLAUSE IS HELD TO BE UNENFORCEABLE IN WHOLE OR IN PART IN ANY JURISDICTION DUE TO RELEVANT LAWS, THEN IN NO EVENT WILL OUR OR THE RELEASED PARTIES’ (AS DEFINED BELOW) TOTAL LIABILITY TO YOU EXCEED THE GREATER OF THE TOTAL AMOUNT YOU HAVE PAID US OR THE RELEASED PARTIES DURING THE SIX (6) MONTHS PRIOR TO THE INCIDENT OR ONE HUNDRED DOLLARS ($100). NOTHING IN THIS CLAUSE WILL LIMIT OR EXCLUDE ANY LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM NEGLIGENCE.
You hereby agree to indemnify, defend, and hold harmless Robinhood and its members, managers, officers, directors, affiliates, employees, agents, contractors, assigns, users, customers, providers, licensees, and successors in interest (“Indemnified Parties”) from any and all claims, losses, liabilities, damages, fees, expenses and costs (including attorneys’ fees, court costs, damage awards, and settlement amounts) that result from any claim or allegation against any Indemnified Party arising in any manner from: (1) your access to or use of the Rewards Program; or (2) your breach of any representation, warranty, or other provision of these Rules. We will provide you with notice of any such claim or allegation, and we will have the right to participate in the defense of any such claim.
UNDER NO CIRCUMSTANCES WILL ROBINHOOD, ITS MEMBERS, MANAGERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS AND SERVICE PROVIDERS, AND ITS AND THEIR RESPECTIVE EQUITYHOLDERS, MANAGERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS AND REPRESENTATIVES (COLLECTIVELY, THE “RELEASED PARTIES”), BE LIABLE TO YOU, OR ANY THIRD PARTY CLAIMING THROUGH YOU, FOR ANY LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE RULES OR THE CARDHOLDER AGREEMENT, THE REWARDS PROGRAM, YOUR CARD OR ACCOUNT, OR ANY SERVICES OR PRODUCTS YOU MAY SEEK OR OBTAIN IN CONNECTION WITH THE REWARDS PROGRAM.
THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR OTHERWISE, INCLUDING LOSS OF DATA, LOSS OF INCOME OR LOSS OF PROFITS), WHETHER THE CLAIM IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER LEGAL THEORY, EVEN IF AN AUTHORIZED REPRESENTATIVE OF CLL OR ANOTHER RELEASED PARTY HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND WITHOUT REGARD TO THE SUCCESS OR EFFECTIVENESS OF OTHER REMEDIES.
IF ANY PART OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID, ILLEGAL OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF THE RELEASED PARTIES UNDER SUCH CIRCUMSTANCES TO YOU OR ANY PERSON OR ENTITY CLAIMING THROUGH YOU FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED WILL NOT EXCEED ONE HUNDRED DOLLARS ($100.00). YOU AGREE THAT WE WOULD NOT ENTER INTO THESE RULES OF USE WITHOUT THESE LIMITATIONS ON OUR LIABILITY.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OF THESE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.
NOTHING IN THESE RULES OF USE WILL LIMIT OR EXCLUDE LIABILITY FOR LOSSES OR DAMAGES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW.
Words and phrases used in these Rules have the definition given in these Rules or, if not defined herein, have their plain English meaning as commonly interpreted in the United States. As used in these Rules, the term “including” means “including, but not limited to.” Section headings are for reference purposes only.
Our failure at any time to require performance of any provision of these Rules or to exercise any right provided for herein will not be deemed a waiver of such provision or such right. All waivers must be in writing and signed in ink by the party to be bound. Unless the written waiver contains an express statement to the contrary, no waiver of any breach of any provision of these Rules or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Rules.
If any provision of these Rules is held to be invalid or unenforceable by a court of competent jurisdiction, such invalidity or unenforceability will not affect the validity or enforceability of the remaining provisions, and the court will substitute for such provision the valid and enforceable provision that most closely approximates the intent and economic effect of such provision. The remaining provisions of these Rules will remain in full force and effect.
These Rules, together with the Cardholder Agreement (including the Arbitration Agreement included therein), set forth the entire understanding and agreement between you and Robinhood and supersede all prior understandings and agreements between you and Robinhood with respect to the subject matter hereof.
You may not assign your rights or obligations under these Rules. Any assignment in violation of the foregoing will be null and void. Robinhood may freely assign these Rules.